Category: Communication Skills Training

Submitted by: Mike Consol

Every now and then, despite our best efforts to the contrary, we must tear ourselves away from computers, hand-held devices and other electronic components and actually talk to another human being. Yes, a carbon-based flesh-and-blood earthling.

What’s a modern, Web 2.0-er to do? We know how to Tweet and Ping and go viral to simultaneously network with thousands of remote and anonymous people in one fell swoop. We’ve got that down cold. But now we’re in a room and there are people standing around. We need to talk and rediscover the true meaning of being interactive and (god forbid!) interpersonal.

Clearly, the above paragraphs are laced with a fair dose of hyperbole. And it would behoove me not to forget that many people were wallflowers in social situations long before the internet and its social media applications came along. Then and now a big percentage of people struggle to work a room.

“I just don’t know what to say,” is a common refrain.

The truth is networking can be made simple if we just keep one simple activity in mind: ask questions.

We don’t have to regale people with dazzling stories or fascinating kibbles and bits of information. Just asking questions of the people we meet leads us to rediscover an eternal truth – people LOVE talking about themselves. Businesspeople ADORE telling others about the captivating projects and initiatives they’re launching.

Of course, I’ve learned over the years that many people aren’t very good interviewers. It’s all they can do to think up a couple of relevant questions to ask.

So here’s some help. Next time you attend a chamber mixer, industry expo or business luncheon, consider asking any of these 10 questions developed by Bob Burg, author of “Endless Referrals.”

> How did you get your start in this business?

> What do you enjoy most about what you do?

> What separates your company from your competition?

> What advice would you give someone just getting started in your business?

> What one thing would you do with your business if you knew you couldn’t fail?

> Over the years, what significant changes have you seen take place in your profession?

> What do you see as the coming trends in your business?

> Describe the strangest (or funniest) incident you’ve ever experienced in your business.

> What ways have you found to be most effective for promoting your business?

> What one sentence would you like people to use in describing the way you do business?

Some excellent questions from Mr. Burg. Any of them will likely encourage people to open up in networking situations.

Prompted by those examples, I have little doubt we can think of many more ice-breaking questions. Of course, always keep in mind that the real magic of asking good questions is listening carefully to the answers and asking the natural follow-up questions.

A handy way to learn the art of good interviewing skills and follow-up questions is by tuning into the Charlie Rose Show on PBS or listening to the Diane Rehm Show or Fresh Air with Terry Gross, both aired by National Public Radio.

Assuming the person you’re networking with is any kind of lady or gentleman, they will reciprocate by asking questions about you as well. That’s your chance to start building a meaningful relationship and eventually selling yourself or your services to a new contact.

Get on it. Networking is one of the most important skills you can master for developing new business – online or offline.

About the Author: Mike Consol is president of

MikeConsol.com

, which provides business writing seminars, PowerPoint presentation skills training, Web 2.0 strategies and media training. Consol spent 17 years with American City Business Journals, the nation’s largest publisher of metropolitan business journals.

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Say Yes to Train the Trainer Training

by

PramilaMathew

Corporate training is a valuable source of an organization aimed at the improvement of the overall productivity. It depends on the trainer to use effective methods or employ innovative processes to make learning easier as well as effective. These two goals are contradictory to be achieved together, but, making it possible is one of the biggest challenges to be addressed by the trainers. However, every trainer can perform well, if he/she has done his/her homework prior to mentoring delegates. This need has been fulfilled by training organizations who conduct trainings for upcoming trainers, wherein, the participants get acquainted with new modes of grooming. These modes of learning have to be implemented on during corporate training sessions in a systematic way.

Presentation of a trainer is a significant factor which gets attained in the modules designed for tutorials meant for the former. Basically, the corporate sector would need to encourage activities of those that can rejuvenate employees by organizing outbound training or team building events. Nevertheless, execution of these activities has to be learnt about by the host. It further implicates that the

train the trainer training schedules

have to be lined up for nourishing the knowledge of professionals. These agendas can be either added in seminars held at regular intervals or a company owner can hire training solutions. The latter alternative suggests that special programs are prepared by the private agencies to offer corporate training lessons to aspirants. Various styles are utilized by the specialists to ensure delegates get an insight of team management and ways to conduct sessions of training correctly.

These solutions meant for professionals have been planned after reviewing the modifications in business patterns and growing needs of employees. As a matter of fact, similar approach of presentations cannot be provided to companies with different business types, thus, train the trainer training would differ from company to company. Putting it in simple terms, the experts who impart mentoring to budding trainers use separate presentation styles matching commercial standards of a company. Furthermore, tips, precautions and wisdom points that can be used to enhance productivity are offered aptly. If a business owner intends to hold train the trainer training within the premises of his office for the trainers, then, it is ideal to buy training material from the best service providers. Considering that the request of organizing training affairs in the office constraints itself, most of the agencies have introduced policies accordingly.

On the basis of these policies, corporate sector can proceed with their training sessions by simply buying the material customized by the service providers. Different trainer programs are nowadays being supported by many organizations to contribute towards welfare of business with distinct needs conveniently. Apart from this, if you are uncertain about the resourcefulness of train the trainer training modules, then, getting a glimpse of the same is mandatory. In other words, you can refer to the PDF files that have been uploaded on the site of owner, wherein, basic framework of training is included. Lastly, it can be concluded that owner of the company should avail services where corporate trainers are mentored regarding innovative ways of conducting training for employees.

MMM training solutions, a leading training company specializes in executive coaching and soft skills training to increased productivity and also enhanced personal effectiveness. MMMTS offers management development training,

leadership training program

,

presentation skills training courses

, business coaching and many more.

Article Source:

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Submitted by: Helen Saunders

Many organizations use the services of coaching consultancy and coaching supervision, mentoring, and training courses, for several different reasons. Whether you are looking to develop a team coach and develop their managerial, leadership, and problem solving skills; or, whether you just want to provide one on one coaching sessions to improve the overall quality of their skill sets; coaching supervision and mentoring courses can be a great way to really build the ultimate coach, and ultimate workplace. There are different forms of training depending on the skill sets which are being developed, from: one-to-one coaching session, to manager training sessions, or a coaching consultancy service training to have an individual ascertain the coaching methods currently being used, and improving upon them.

No matter what the reason you are choosing to use coaching training, there are different ways each company will choose to utilize these services. One common way coaching training is provided is on a one-to-one basis. This method supports an individual coach to attain their ultimate potential as a leader and problem solving expert for their team. The training will teach the coach how to get the team to overcome barriers, and allow them to get from where they currently are, to the position to be the best team. The one-to-one training is specifically tailored, and supported by questions which are asked of the coach, in order to support and help them unlcok the solutions to problems, and take responsibility of the outcomes. No matter what skill level an individual is at, manager, or new entry level coach, one-to-one sessions are a personalised approach to great results.

Another method to teach is coaching supervision. This allows a coach to maintain their professional competence in their industry; this method of training is also essential to European Individual Accreditation (EIA) with teh EMCC. This form of training teaches coaches the skills of how to properly coach a team, how to continually improve their management styles, and how to supervise their team members. This method of training will monitor the coaches progress and improve their overall performance as a team coach, and will continually teach them new skills to stay on top of their game.

Leadership and management training takes on a more comprehensive form which focuses on the entire organisation, rather than just coaches. Most organisations want their coaches to be competant, capable of leading their teams, and credible in the eyes of those they lead, in order to achieve the most team success. Therefore, with leadership and managment training, these skills will be taught, and enhanced, so that coaches can fully develop the team, and the output for their organisation.

The method of manager as coach is to get the ‘must have’ skill sets all coaches should have in order to properly lead their team, and get the best performance from them. The skills taught in this training are essential for all managers to have in order to properly lead their workers, and get them to perform at top levels. The practical skills of this coaching programme increases motivation, improves performance, and will enhance the working relationships between team members and their coach. Some skills taught include: knowing when to coach, mentor or manage team members, understanding the overall process of the team, creating an environment where team members feel comfortable working, and other skill sets to improve overall managerial quality.

No matter which form of training is required to develop coaching skills, there is a need for supervision courses, to get the most out of coaches in your organisation, and ensure they are the right individuals to lead team members.

About the Author: Helen Saunders is a business executive and gives advice about just about all resources concerning to company operations. Please visit http://www.coachingandmentoring.co.uk/ for more information on

coaching and mentoring courses

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